Documentation is an often underestimated aspect of the product development and marketing process. It is often considered an additional cost, or even wasted money. What counts here is to perform no worse than the competition. We feel that this approach does not suffice.

Multilingual documentation is usually part of a manufacturer’s legal obligations. However, it is just as much a part of marketing strategy. Professional documentation will help you to better meet your customers’ expectations.

To rely on an external source for technical writing has certain advantages:

• Vision. You know your product well, but that does not necessarily apply to your target audience. By choosing an external technical writer to write your documentation, you greatly reduce the risk that too many aspects are taken for granted. Our external vision guarantees that these essential technical aspects are identified and appropriately clarified for users with all levels of technical expertise.

• Perspective. It is certainly important that your documentation contains the right information for the user, but we can make sure that the information is intuitively structured and presented, so that users can easily locate the information they need, the way they need it and where they expect to find it.

• Budget. Besides the budget issue – purchasing hardware and software, hiring technical writers – there is one thing you will certainly save on with external technical writing: time. Time your employees can spend on other important tasks while the external expert takes care of your documentation.